Turkish Airline Customer Service – Turkish Airlines bad customer service – Thug supervisor
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The above video was made after countless attempts to get things resolved at 2 other help desks where other supervisors lied the same way, made us wait and then told us nothing can be done. It was getting late and we were getting tired of getting bounced from one help desk to the other. The staff was straight out cruel when it came to lying to everyone, they just wanted people off their backs so they tried sending everyone to the hotel desk which was closed.
This thug like behavior by turkish airlines was seen through out the airport, no matter if it was the hotel desk, ticket re-issue, transfer desk or any place else. I have seen better behavior from 2 star airlines in the past. Turkish airlines did not provide us with any accommodation or meal vouchers. The crew was surprisingly unhelpful and rude.
If they cancelled the flight they are supposed to provide compensation accommodation etc.
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